At Walter’s Shoe Care, we stand behind our high-quality products with a full satisfaction guarantee.
Returns can be made within 30 days of purchase. Products must be in new, unused condition and must be unopened in order to receive a refund.
To place a return for a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment. Shipping costs are the responsibility of the customer.
Walter’s Shoe Care Inc.
180 Bartor Road, Toronto, ON, M9M 2W6 CANADA
For purchases made at one of our retail partners, please return the product directly to the retailer from which it was purchased with the original receipt. Purchases made through retailers are subject to their own return policies.
Unfortunately, we do not refund opened or used products.
For any other issues, you can reach us at firstname.lastname@example.org